01716 - -RESERVATIONS / INBOUND CALL CENTRE - ROMSEY - £17,500 PA - £19,000 /pa Bond Recruitment is currently recruiting for a Inbound Call Centre Consultant to join an professional family run call centre in Romsey. This is a unique opportunity to develop and enhance your sales experience working with a company that offer a be spoke service across the UK.The company: has a superb reputation for offering affordable, reliable, hire services . The company culture is a solution sales approach with a forward thinking and dynamic team.Duties:
We are currently looking to recruit a positive and friendly individual with a 'can do' attitude.Reporting into the Reservations Manageryou will be required to maximise vehicle hire sales, by converting customer enquiries into reservations by:
º To work with the team to answer all sales calls.º Answering customer enquiries in a friendly and efficient manner while demonstrating a professional and competent approach.º Up selling or down selling to ensure that maximum utilisation is achieved for each vehicle group.º Able to work to accurately and to deadlines.º Provide accurate and timely information to a team of Business Development Managers when identifying sales leads
You will be working 45 hours per week on a rota basis (will include some Saturday and Sunday working)Additional Information
£17,500 pa - Raising to £19,000 pa after probation , Holiday entitlement, pension, , canteen, coffee and tea making facilities, great bubbly teamPersonal specification:
º Be skilled at using Microsoft suite of business applications and using multiple IT programmes simultaneouslyº Able to communicate clearly, concisely and effectively via the telephoneensuring appropriate levels of customer service and careº Be able to retain a multitude of product and process knowledge which is paramount to providing a first class service to our customers.º Be calm and consistent with the ability to work in a fast paced and changeable environmentº Have an eye for detail and Be able to work to deadlines whilst working under pressureº Be a team playerº Be honest and trustworthyº Ability to build rapport and relationship with clientsº Good numerical skills
What do our current team members say?
'Every day is different''Great team work within the office, we all have a got good sense of humour and support each other always'
'I enjoy working with the people I work with and enjoy being able to complete tasks with help from managers and staff'
What can we offer you?We offer all team members full training and free uniform. Additional benefits include access to Company Pension Scheme, discounted membership at a local Gym and excellent career prospects for the right candidate.