Stores Envoy - Avonmouth

The Curve Group
12 Jul 2018
22 Jul 2018
Contract Type
Full Time

Job Title: Stores Envoy
Reporting To: Client Relationship Executive

Location: Avonmouth Bristol

Our client are an International Business Process Outsourcing (BPO) organisation managing its customers' indirect material spend via an integrated e-procurement platform. Their client list includes multinational organisations such as blue chip global manufacturers of food, chemicals, to automotives etc..

In 2011 our client were brought by a private equity firm who's buyout plan is to take advantage of their growth in the outsourcing market, expand into the international market and also expanding them into new verticals.
They have invested £23m for a majority stake. and the client have grown from strength to strength: increasing their turnover by more than double in 6 years; making an acquisition in 2017; and more recently moving into new premises to accommodate their growth!

Role Definition:
A customer facing role providing excellent customer service to the Client. You will be responsible for ensuring the stores are maintained to a high standard and will take responsibility for ensuring a full availability of products of which will be bought both effectively and efficiently in order to deliver savings to the Client.

Job Description:
* To maintain a professional and courteous relationship with the Client
* To issue stock products to the Client
* To source and make available supplier catalogues and product reference material for the Client
* To assist the Client in the selection of goods and to advise of alternative products to reduce cost where applicable
* To liaise with the Procurement Team with respect to additional information regarding products
* To expedite all outstanding purchase orders in timely manner when required
* To accurately and efficiently record goods delivered into the stock control system
* To release products on back order for delivery to the Client
* To confirm customer deliveries in a timely manner
* To ensure approved documentation is accurately completed and authorised where necessary
* To complete stock deliveries in line with Company standards (within one working day of receipt of goods)
* To conduct rotational stock checks
* To record stock locations for new products required in store
* To record stock adjustments and to action as appropriate
* To maintain a high level of housekeeping in line with Company standards
* To attend site meetings concerning any issue(s) within store and to follow up accordingly
* To identify cost saving measures of which will benefit the Client

Competencies Required:
* The ability to demonstrate and drive Company values
? Embrace Partnerships, Exude Pace, Champion Change, Deliver WOW
* The ability to work on own initiative and with a proactive approach
* The ability to work effectively under pressure and to strict deadlines within a rapidly changing business environment
* A positive attitude with the ability to deliver excellent Client experience and satisfaction
* A good team player with the ability to respond efficiently and effectively to the needs of the Client

Skills Required:
* Strong problem solving skills
* Strong attention to detail with a high level of accuracy
* Exceptional customer service skills
* Strong interpersonal and communication skills, both verbal and written
* Excellent IT skills (SAP experience desirable but not essential)
* Strong organisational skills

Knowledge Required:
* Working knowledge of stores, inventory management and stock control systems

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