Project Manager / Account Executive

Recruiter
Davidson Gray Business Solutions Limited
Location
Watford
Salary
23000.0000
Posted
09 Apr 2017
Closes
09 May 2017
Contract Type
Permanent
Hours
Full Time

Project Manager/Account Executive - Print - £23k - £25k

Our client is a market leading global name in print & marketing services. Offering clients a wide range of print management and direct marketing services including point of sale, digital print, this company has grown to become a 'single source' solutions provider.

Due to growth they are looking for a confident, print savvy project account exec to work onsite with one of their key clients.

Responsibilities

* Day to day point of contact with clients in order to build relationships and maximise the account potential.

* Based on client site full time but may attend client and agency briefing sessions in order offer consultancy where possible and add value at earliest possible stage

* Promotes the business as a superior supplier to our client base through professional and helpful interaction with customers at all times

* To ensure all processes and procedures for any project/client are documented centrally

* To have a strong awareness of the account so as to add value in terms of brand management and brand integrity

* To work within commercial framework to drive down costs on behalf of the client at all times

* Completes proofs, quotes and orders within the all the service level agreements for each account (where applicable)

* Manages suppliers to ensure adherence to agreed deadlines

* Work pro-actively with client contacts to ensure that innovation and product development

* Advises on and resolves any invoicing queries to ensure prompt invoicing of customers.

* Liaise with Account Manager/Director when required to ensure clear communication and accurate delivery of materials to clients

* To establish and maintain good relationships with clients at all times

* To ensure a professional and consultative approach to all tasks is maintained.

* Achieve a service level standard to the agreed SLA framework per client

* All queries/proofs/orders are responded to within the deadlines provided for in the SLA

* Actively participates as a team member in achieving team goals.

* To provide a consultative service to the client to drive in efficiencies and deliver the project within budget, measurable via post project review and client feedback

Skills required

* Minimum 3 Years experience in a print related environment

* Excellent knowledge of print production, covering the full spectrum of print processes

* Listens to customers to identify needs, and checks that their needs have been met.

* Aware of the impact of own behaviour on others and responds appropriately to achieve results.

* Responds positively to new situations and challenges.

* Works flexibly in a high pressure demanding environment - able to meet needs of the project by working outside normal office hours as required to deliver the project