Spa Floor Manager

Recruiter
Center Parcs
Location
Penrith
Posted
11 Jul 2018
Closes
13 Aug 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Join the UK’s number one short break destination. We are proud to have more than 7,000 team members across five Center Parcs Villages and Head Office, working to create memorable experiences for families in beautiful forest locations.

ABOUT US

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and Decléor.

Aqua Sana is extremely popular and is accessible to guests staying on the Village as a Center Parcs guest, as well as external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

ABOUT THE BENEFITS

Annual profit share/management bonusStaff Reward SchemeFree use of leisure facilitiesDiscounted Center Parcs breaks20% discount in restaurant and retail outletsABOUT THE ROLE

Working as part of a large team, this role requires a professional and outgoing approach, accompanied with enthusiasm at all times and a passion to deliver outstanding service to each and every guest. You will deal with any guest queries or issues in a professional manner and escalate any problems where necessary.

Providing support to the Aqua Sana Manager, you will help maximise the day revenue opportunities within Aqua Sana by ensuring all POS and promotional literature is relevant and up to date.

Previous supervisory experience is essential, as you will be required to supervise and motivate a large team. You will carry out regular team briefings and therefore excellent communication skills will be required. You will have a friendly and professional approach and be able to use your own initiative.

HOURS OF WORK

You will be contracted to work 150 hours per 4 week period on a flexible basis. Your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

The earliest shift start time is 7am and the latest finish time would be 9.30pm. You will also be required to work weekends and public / bank holidays on a rota basis.

ABOUT YOU

Essential requirements:

Previous experience at supervisory levelGood standard of general educationExcellent time management skills and ability to use own initiativeDesirable requirements:

Proficiency in Microsoft Office (Word and Excel)Previous experience with Spa / Leisure booking systemsClosing date: 24 July 2018 at 12 Noon

Interviews to be held: 1 August 2018

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.


This job was originally posted as www.totaljobs.com/job/82301650

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