Sales Support

Witton Recruitment
09 Apr 2017
09 May 2017
Contract Type
Full Time

We here at Witton Recruitment are working alongside and industry leading sales company looking to expand and provide extra support within their sales team following great success throughout 2016 and continuing through 2017. They’re looking for someone who’s excellent at building rapport, with the ability to maintain long standing and new relationships.

The Sales Support role will include:

  • Provide written and verbal quotations in response to customer enquiries and convert these into orders

  • Provide written quotation

  • You will advise customers of delivery dates and liaise with the distribution & installation team to ensure deadlines and special instructions are met

  • You will deal with a variety of after sales queries ranging from payment, product to assembly enquiries

  • You will resolve customer complaints considering customer satisfaction

  • Chase payment for outstanding orders

  • Order Processing and Administration Support

  • Managing The customer enquiries & provide product and price information

  • Stimulate and Manage Customer Database

  • Process customer orders to the satisfaction of the customer and the company

  • Liaise with Supply Chain regarding possible orders to prepare

  • Develop and control the quotes

  • Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale

  • Chasing quotations for the teams (internal and external)

  • Advise the team of progress of individual quotations

The ideal candidate will:

  • Previous sales support experience would be advantageous but not essential

  • Ability to control a conversation

  • Excellent interpersonal skills

  • Thrive in a fast paced environment

  • Confident