Engineering Service and Training Manager

Enterprise Recruitment Ltd
29 Jun 2018
10 Aug 2018
Contract Type
Full Time
Engineering Service and Training Manager


Working as a Service Manager you will use a strategic approach to driving forward key accounts, whilst managing and mentoring a team of Service Engineers for an organisation who continue to push the boundaries of innovation. Although the bulk of the role will be managing engineers you will need to lead from the front and have the hands on technical ability to be able to deal with any technical problems that may arise on a global scale.

The culture of the company encourages development at all levels and although they are now the leaders within their field they need a manager who commands respect from the team and can play a key role in some ambitious growth plans for the future. The product range is hi-value capital equipment used in a range of industries so the engineers have a combination of mechanical, electrical, electronics and software skills. The customer base is global so although you will delegate responsibility for members of the team you may also occasionally travel to customer sites internationally.

As well as the general Service Management responsibilities you will also need to think on a strategic level by creating recommendations and solutions to customer problems, whilst working closely with senior management teams to offer innovative strategies to drive product improvements for the future.

Some of the key requirements for the role include:

-Proven experience of working as a Service Manager working with hi-tech low volume complex machinery.

-A strong hands on service background with a mechanical or electrical bias with experience of international service management.

-A leader with a ‘can do’ approach who can drive, mentor and grow a team of technical engineers.

-The ability to work with key cross functional teams on a range of product improvement initiatives.
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