Applications/ Case Handler

Lucy Walker Recruitment
11 Jul 2018
15 Jul 2018
Contract Type
Full Time
Job Role: Applications/ Case Handler

Location: Macclesfield

Salary: £18,000 - £22,000

Job Reference: NB/ 902290

Hours: Full time 39 hours per week, Monday – Friday (shift pattern between 8am – 8pm) with some flexibility

Do you have previous experience within the Mortgage industry? Do you pride yourself on being extremely organised and able to work well under pressure? Would you like to work for a company that prides themselves on doing things a little differently and really values their employees?

My client is a financial services company that pride themselves on being dynamic and forward thinking within their sector. They incorporate the use of high technology and online services to guide their customers through the process of applying for mortgages and financial products online. They are now looking for their next fantastic Applications/ Case Handler who will oversee and ensure the mortgage process is as smooth as possible.

The main responsibilities of the Applications/ Case Handler are:

* To support the Administration team by submitting new mortgage applications
* To effectively manage your own caseload of mortgage applications
* To work closely and efficiently with mortgage advisers
* To ensure you gather feedback on the process from the customers
* To be dynamic thinking towards challenging processes
* To maintain and develop relationships with key lenders and solicitors on the panel

This really is a fantastic opportunity to start with a forward thinking and modern Mortgage company. To be considered for the exciting opportunity of Applications/ Case Handler you must have:

* Previous experience within the Mortgage industry (minimum 1 year)
* Keen organisational skills
* Strong IT skills
* Excellent Customer Service skills
* Brilliant communication and listening skills
* The ability to prioritise your work
* An excellent eye for detail
* The ability to be flexible – shift work is central to this role

The company benefits of the Applications/ Case Handler role after passing the company probation period are:

* 25 Days Annual Holiday Entitlement
* Pension Plan
* Early finish for your birthday
* Socials
* Free breakfast, fruit, tea and coffee

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 7 days please assume that you have not been successful for the role you have applied for

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