Junior Technical Support Engineer MS Hosting & Servers

Premium Credit
From £24,000 to £29,000 per annum Plus Benefits
08 Apr 2017
08 May 2017
Contract Type
Full Time
Junior Technical Support Engineer – MS Hosting & Servers 
Leatherhead, Surrey 
£24,000 - £29,000 Plus Performance Bonus, Pension, Life Assurance, Income Protection, Childcare Vouchers, Cycle to Work Scheme, On-site Cafe & Gym, Free Parking, Shuttle Bus from Ashtead & Epsom Train Stations 

Want to take on a challenging role offering great development and progression opportunities? Looking to join a passionate team who will support you to increase your technical knowledge? If so, we would love to hear from you. 

Premium Credit is the leading insurance premium finance company in the UK and Ireland. Due to ongoing growth and plans to bring our support function back onshore, we’re now looking for a Junior Technical Support Engineer to join our team. 

At Premium Credit, we understand that our people are vital to our success, so we ensure that employees have all they need, including on-the-job training and mentoring, to reach their full potential. 

What’s more, you’ll have the chance to build your knowledge of SharePoint, Dynamics 365, OpenText Exstream and our in-house systems, making this the ideal role in which to broaden your technical horizons. 

As a Junior Technical Support Engineer, you’ll provide day-to-day support to users of Premium Credit’s multichannel interaction platform. 

Primarily, you’ll ensure that production systems are online and all development, test and support systems are available to use. 

Our platform is comprised of many applications, so you’ll be involved with application support, maintenance and implementations, as well as helping to produce detailed Management Information (MI) on service availability. 

Additionally, your duties will involve: 

- Working with the Technical Service Manager on complex faults or issues 
- Identifying the root cause of incidents 
- Helping to prepare release documents 
- Scheduling and testing third party provided upgrades 

Interested? To be considered, you’ll need experience of the following: 

- MS Windows server management, ideally including the building of servers 
- MS Hosting, preferably including SharePoint and/or Dynamics 

Hands-on and focused, as a Junior Technical Support Engineer, you’ll have a pragmatic approach and a keen eye for detail. You’ll also be a positive self-starter with strong communication and relationship-building skills. 

Knowledge or experience of the following would be beneficial: Footprints, SCOM, OMS, App Dynamics, OpenText (formerly HP) Exstream, Dynamics 365, Scribe, Team Foundation Server, Unfuddle or Selenium. 

To apply for the role of Junior Technical Support Engineer, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Junior Technical Support Engineer, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, Technical Support Analyst, IT, Dynamics Support, Exstream Support. 

Working Hours: 37.5 hours a week 
Notice Period: 3 months (after probation) 
Any known health and safety risks on the premises: None