eCRM Manager

Recruiter
Yolk Recruitment
Location
Cardiff
Salary
From £30,000 to £40,000 per annum
Posted
08 Apr 2017
Closes
08 May 2017
Contract Type
Permanent
Hours
Full Time

eCRM Manager

Cardiff

£40,000

The Opportunity

This role is for a highly prestigious business in South Wales. A Global company with offices across Europe and America. They were listed on the Times top 100 companies to work for last year. A really exciting prospect, these opportunities don’t arise very often and any interested candidates are urged to apply.

Responsibilities

·Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty

·Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle

·Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities

·Working closely with all departments to ensure the CRM works effectively for all aspects of the company

·Overseeing direct communications with customers through the CRM

·Ensuring the database is segmented effectively for targeted marketing activities

·Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products

Requirements

·Extensive experience of direct and digital marketing

·Technical knowledge of CRM systems

·Strong analytical talents

Benefits

·Free parking

·Free gym

·Games room

·To be part of something great

How to Apply

If you believe that you have the skills and experience for the role – then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Aaron Elliot at Yolk Recruitment on 02921 673 756.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying – then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.*