Graduate Finance Case Handler – Evening Shift

Expiring today

Recruiter
Candidate Source
Location
Macclesfield
Posted
08 Jul 2018
Closes
20 Jul 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic opportunities within the financial services industry for a multi-national client on the Chester Business Park. This role is working on a major project for a large UK bank and offers excellent opportunities to progress within a growing project.

Candidates must be able to work an evening shift from 3pm-10.45pm Monday to Friday.

As a Graduate Finance Case Handler, you will:

- Respond to routine and complex customer complaints via the phone and in writing.
- Balance and manage the expectations of the customer with the needs of the business during complaint resolution.

- Check and complete complaint cases using available evidence and date.
- Update and capture relevant data to the CRM system.
- Provide accurate advice and support to customers in a timely and professional manner.
- Follow company processes and procedures relating to Data Protection.
- Adhere to Financial Conduct Authority guidelines at all times.
- Excellent opportunities to progress your career within Financial Services


To be a successful Graduate Finance Case Handler you will have the following skills and experience:

- Must be able to travel to Chester for this role and be able to work 3pm-10.45pm Monday to Friday.
- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel.
- Extremely professional, well-presented and motivated with a strong work ethic.
- Flexible and dedicated with the desire to succeed at all costs.
- This is an ideal opportunity for a recent graduate with a degree from a UK University or someone who has some administration experience but is looking for a new career.
- Required to complete a Criminal Records Bureau check for this project.
- Required to undertake a full credit check report.


In return, Graduate Finance Case Handler will receive a salary of £90 per day (circa £21,500 per annum) on a 12 month contract.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is ‘ legitimate interest ’, subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third party ’ s details should you wish

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