Housing with Support Manager

Metropolitan Housing Trust
08 Apr 2017
08 May 2017
Public Sector
Contract Type
Full Time

Metropolitan is a leading provider of integrated housing services, care and support and community regeneration. We manage over 38,000 affordable homes for rent and sale to those with greatest need, along with a range of care and support services.

We are currently looking to recruit a Housing with Support Manager to support the day-to-day running of our Older Person`s Accommodation services in Brixton.

You will be working 25 hours a week covering two sheltered services within the same vicinity to provide support to vulnerable African and African-Caribbean adults over the age of 55.

You will work to promote the independence of residents whilst ensuring the safe and effective running of the service. This role will be ideal for an enthusiastic and caring individual who enjoys being part of a community where you are able to make a difference.

As the single point of contact you will manage any communication with the relevant persons ensuring activities, repairs or events take place, and work to promote Metropolitan`s brand of the Older Person`s Services. You will be a positive and professional representation of the organisation to customers, visitors, contractors and other professionals and key stakeholders.

This service compromises of 20 one-bedroom flats, each of which is equipped with a pull cord linked to an emergency alarm system. There is also a communal lounge, kitchen, laundry room, toilets, a guest room and gardens.

You will also be required to:
Manage the service budget to ensure all budgeted income is received and costs are in line with the budgeted expenditure.
To monitor and support the collection of rent and any rent arrears.
Professional tenancy sign ups and terminations.
Manage and coordinate minor ASB issues with an aim to resolve before it escalates.
Deliver a daily welfare check on all the customers in your designated patch for older persons.
Ensure there is a planned programme of activities that take place every week in line with the immediate and local community - Creating a HUB for social inclusion.
Ensure effective line management of cleaners, caretakers or any other direct reports.

You will have the following skills and experience:
A desire to work with older persons to maximise their independence and wellbeing.
A good understanding of Housing Management responsibilities.
Excellent IT, numeracy & Literacy Skills.
A "Can Do" attitude and a positive approach to problem solving.
Excellent communication and report writing skills.
Ability to understand and interpret data on standard reports, like accounts, voids and invoicing.
Flexible approach to your working day.

*The salary pro-rata to 25 hours is £15,333 - £16,666 per annum.*