IT Project Technician

£27000 - £30000 per annum
05 Apr 2017
03 May 2017
Recruitment Genius Ltd
Contract Type
Full Time
Top IT Managed Service Provider looking to add to their growing and successful team.

They have a role for a new role for an Project Technician to join their growing and friendly team based in their offices in central Edinburgh. The successful candidate will assist with delivery of important technical projects for their wide-ranging client base.

Typical projects would include Office365 migrations, SharePoint solutions, server installations and assisting clients with larger scale software roll-outs such as EPOS and SAP.

Key Responsibilities to include:-

- Scoping and preparing budgets and project plans for execution
- Agreeing expectations and deliverables with clients
- Working with vendors to identify best solutions and practices
- Delivering top quality technical services, both via remote tools and on-site attendance
- Working with clients post project to ensure the projects are successfully received
- Working with our Support Team to ensure hand-over of new solutions
- Providing coaching and mentoring to junior staff as needed

Working with the following programs:

o Microsoft Desktop operating systems
o Microsoft Server operating systems
o Microsoft Cloud based operating systems and tool-sets
o Microsoft Office 365
o Microsoft Azure platform
o Active Directory
o Mac OSX operating systems
o Virtualised Environments: Hyper-V & VMware

Key Experience/ Characteristics preferred for the role:

- Experienced IT Professional
- Keen interest in IT
- Microsoft product & system knowledge and experience is essential
- Strong networking skills and experience in network troubleshooting
- Excellent communication and interpersonal skills
- Positive attitude and able to work on own initiative
- Proven track record on delivering high quality IT projects for clients
- IT related qualifications are advantageous
- Experience/knowledge of Apple products and systems would be advantageous

Salary will be dependent upon experience and technical ability.

Ideally, this would suit a seasoned IT Support person with several years solid experience looking to prove themselves in a demanding role that offers excellent advancement opportunities, and a move away from direct end-user support duties, with a focus on longer term solutions and systems.

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