2nd Line Technical Support Engineer

Location
London
Salary
£25000 - £28000 per annum
Posted
18 Jun 2018
Closes
16 Jul 2018
Ref
00084216
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a technology company (IT and LED products) that has been established for more than 25 years. We are based in NW London (Neasden/Wembley Park tube).

They are on the lookout for a confident, self- driven and hands-on 2nd Line IT Engineer who loves technology, learning new things and making on-going improvements.

The jobs involves supporting the internal/external network, PC infrastructure and business applications including 1st line support. Since they are a technology company the job involves testing and supporting their end-users on their IT related products (training given).

They would like to contribute if you are up for improving your skills by more training and exams.

Work includes:
- Windows Servers and Desktop/mobile OS (setup and maintenance)
- Active Directory
- Maintain and configure laptops, desktops and mobile devices.
- Virtualisation (VMWare and VCenter) abilities
- Networking, switches, routers and firewalls (DNS, DHCP, TCP/IP)
- MS Exchange
- MS SQL experience will be a bonus
- IT Hardware
- Printers and scanners
- MS Office
- Some MAC support
- Telephone systems
- Software installs and upgrades
- Business/web applications
- Backup and DR

Ideally they are looking for a
- Reliable self-starter that is service driven that loves getting the job done
- Can think through problems, troubleshoot in a methodical manner and escalate as required
- Can undertake small/medium projects
- Has a good understanding of IT security
- Likes to build resilient solutions
- Is always open to learn new skills and adding value
- Has good documentation and communications skills

Desirable skills/experience: Degree in an IT related subject with CompTIA/ MCP or other Microsoft qualifications with 2+ years' experience.

Immediate start available

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