Financial Administrator (6 Months)

Marstep Resourcing Solutions
Higher Ferry
10 Jun 2018
24 Jun 2018
Contract Type
Full Time

This role is within our Finance Team and will be responsible for the completion of the Customer Debt Reports and collection of outstanding debt, completing general Finance Customer workflows including refunds and copy receipts, call backs, incoming emails and resolving general customer queries. The role will also include assisting with the general day to day administration activities of the Finance Administration Team.

Essential Experience:

  • Strong communication and interpersonal skills
  • Excellent telephone manner
  • Ability to prioritise and organise workloads
  • Ability to work on their own and as part of a team
  • Attention to detail
  • Friendly approach to all members of the organisation
  • Experience working with Excel

Desirable Experience:

  • Experience within a Customer Services role
  • Previous experience in a customer-facing role
  • Production of reports
  • Other elements of finance administration
  • Debt collection experience
  • Experience working within a Finance/Accounts Department

You will be accountable for delivery in the following areas:

  • Completion of the Customer Debt Reports and collecting debt on a daily basis
  • Resolving customer financial queries/refunds via our internal system
  • Completion of internal and external post preparation
  • Resolving customer financial queries via the telephone providing a professional customer experience
  • General administration duties
  • Any other duties as are within the scope, spirit and purpose of the job as requested by your line manager.

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