Project Coordinator

£22000 - £26000 per annum
31 Mar 2017
28 Apr 2017
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
Reports to: Contracts Manager
Hours: Full Time, 40 hrs per week, 0800-1630 Mon-Fri
Holiday: 28 days including public holidays
Probation: Six months

This company manufactures factory dividing solutions - temporary and permanent partitions, screens, curtains, and doors - to large industrial premises UK-wide.

Position overview

Support the Contracts Managers to ensure that jobs run efficiently, to schedule and within budget ensuring that gross profit and quality are maintained. To be a point of contact for all stakeholders, taking and resolving queries and documenting changes related to the project. Managing customers' expectations achieving a high level of customer service. Ensuring all systems are kept up to date and response times maintained.

Qualifications and Experience
-At least 1 year's proven experience in a contracting team or relevant support role.

- Excellent communication skills, both written and verbal
- Ability to perform to deadlines both for colleagues and customers
- Ability to multitask, running multiple projects at once with conflicting priorities
- Practically minded to ensure a solution that will work effectively and anticipate any problems in advance
- Excellent planning and scheduling skills, with strong priority management and accurate attention to detail
- Flexible, 'can-do' attitude to achieve short notice requirements and turnarounds, delivering excellent service to our customers
- Team Player
- Strong planning and organisational skills
- Strong IT skills to manage, update, and use systems effectively
- Commercial awareness to make cost-effective decisions in the absence of the Contracts Manager.

Key Roles and Responsibilities
- Customer liaison throughout all contracts ensuring that communication is clear, concise and professional
- Liaising with the Fitting team regarding individual team schedules ensuring that they have all relevant paperwork and information relating to the job including support with accommodation booking as required.
- Document preparation for various stages of the contract cycle - such as job packs for final surveyors, fitter packs, RAMs and O+M manual requests.
- Supplier liaison and purchasing non-stocked products for specific jobs
- Ensure timely review and approval / reconciliation of variations
- Maintain contract job packs, system records and documentation to ensure that the most up to date and relevant information is available to all internal team members.
- As needed, provide guidance/updates to sector managers
- Monitor installations team email inbox, ensuring timely response to all communication
- Answer incoming Contract Team phone calls in a professional manner focussing on a first call resolution
- Book in final surveys with the surveyors and customers, setting deadlines for paperwork to be returned and manage the follow up of associated documentation to ensure that manufacture can proceed in good time
- Assist with purchasing goods, labour and access for project-specific requirements

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