IT Support Technician

£18000 - £24000 per annum
31 Mar 2017
28 Apr 2017
Recruitment Genius Ltd
Contract Type
Full Time
Salary to up to 24k DOE

This IT Support Technician role is for an IT business; based in Market Weighton near York; who are experts in utilizing new and emerging technologies and applying them to all sizes of businesses.

Previous experience in an IT support role supporting both Windows and Mac OSX operating systems is essential.

Benefits include:

- Annual pay review
- Company Mobile
- Company Laptop
- Company bonus and incentives
- Ongoing training and development
- Free parking
- Company pension
- Excellent working environment

The role:

- Ensuring that support calls are dealt with in a professional manner.
- Monitoring, fixing and resolution of workstation/ peripherals/ hardware issues.
- Monitoring backups on a daily basis.
- Responsibility for managing, owning and resolving customer issues from start through to completion.
- A full Driving Licence and access to own vehicle is required (mileage is paid)

The ideal candidate will have experience in some or all of the following:

- Hardware maintenance & installation.
- Software installation and troubleshooting.
- Managed Services environment.
- Cloud Technologies (e.g. Cloud 365 / Azure).
- Rollout/desktop support/server admin.
- Microsoft Office Suite and MS desktop operating systems - install / config / maintenance.
- Microsoft Windows Server 2008/2012 Active Directory, Group policy, Exchange.
- Internet Technologies - TCP/IP & DNS.
- Peripheral/ mobile device support and integration (iOS/Android).
- Understanding of virtualization platforms such as VMware, Hyper-V, Citrix, Terminal Server.
- Knowledge of Routers, Switches, Firewalls & Comms.
- Microsoft Certification or equivalent (desirable).
- Experience of Cisco IOS (desirable).

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