Telesales Advisor - Inbound / Outbound

Location
Bradford
Salary
£17000 - £21000 per annum
Posted
30 Mar 2017
Closes
27 Apr 2017
Ref
00066831
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Sales
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
£17k+ incentive, £21,000

This company is a well known and established business, trading for over 120 years. They are looking to recruit an Inbound/Outbound Telesales Advisor to provide a first line telephone response to customer requirements whilst offering excellent customer service and demonstrating the ability to up-sell and cross-sell, whilst identifying buying signals and opportunities.

Responsibilities:
- Offering the best solutions to customer queries whilst keeping the best interests of the company in mind.
- Perform given tasks to a high level of competency whilst following company procedures and guidelines.
- Working with colleagues to ensure that all orders and calls are processed effectively.
- Undertake initial and follow-up outbound calls to existing customers with a view to securing additional business.
- Promoting relevant products and special offers as required.

Essentials:
- Passion for sales
- Target driven
- Able to work under own initiative/Self motivated
- Enjoys speaking to customers on the telephone
- Confident and pleasant phone manner
- Clear oral and written grammar
- Practical with Excel and Outlook

Advantageous:
- Previous experience in a similar sales role
- Adept at learning new business systems
- Good all round sales/customer service experience required.

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