Payments Assistant

11 Jun 2018
20 Jun 2018
Contract Type
Full Time

6 Month Fixed Term Contract, Part Time (20 hours per week)

About Us

Manheim is the world’s largest automotive services company and, through its unparalleled range of products and services, drives every stage of the used vehicle lifecycle. A subsidiary of Atlanta based Cox Enterprises, one of the world’s leading media companies and providers of automotive services, Manheim handles nearly 10 million used vehicles worldwide, facilitating transactions representing more than $50 billion in value. In the UK, we provide a national physical and on-line auction network, comprising 18 centres.

We also provide vehicle inspection, repair, reconditioning and pre-sale preparation; transport; logistics; full defleet management and outsourced end-of-contract administration. In addition, Manheim is the UK’s leading automotive digital marketing specialist providing retail marketing and specialist web marketing support to more than 85% of the Top 200 UK dealer groups.

About the Role

The Service Delivery team is a core part of the Auction business, made up of Payments and Vendor support, both functions are responsible for delivering excellent customer service at all times.

Joining us as Payments Assistant, you will support the smooth and accurate running of the Payments office, processing payments from buyers and out to vendors in an accurate and timely manner.

Dealing with customer enquiries, both face to face and via the telephone, you will escalate any issues, concerns or queries as appropriate and ensure the auction system is kept up to date with timely and accurate information. You will be responsible for facilitating payments from customers by electronic fund transfer and/or direct debit and check all company bank accounts for payments received by telegraphic transfer. The Payments Assistant must also ensure after sales invoicing is completed, sundry invoices are raised and all information is accurate and correct, distributing invoices and taking payment as appropriate. You will add delivery requests to invoices, prepare all paperwork and release deliveries to transport when paid.

About You

So if you are highly organised and have a keen eye for detail then this could be the role for you! We ask that you have excellent administration skills, a strong customer focus and the ability to work within rigid regulations and procedures. You’ll also need to be able to prioritise tasks and work to tight deadlines and be flexible and able to adapt to changes quickly.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email

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