Central Operations Administrator

Retail Human Resources plc
10 Jun 2018
17 Jul 2018
Contract Type
Full Time
Are you interested in working for one of the most; forward-thinking, passionate, and driven retailers within the UK?

Office Outlet are now recruiting for a Central Operations Administrator to join its busy Support Centre based in Loudwater, High Wycombe.

Your role will be to support the Central Operations team, delivering 2-way operational communications between stores and the Support Centre continually improving communication tools, technology, process, language, format and ease of use. Ownership of the store issues and store consumables processes with a consistent approach, ensuring the correct procedures and SLAs are adhered to. Provide additional support to the Retail Operations team as required, including completing general administrative duties.

Key Responsibilities
 Manage weekly store communication ensuring timely and accurate 'right first time' content including all linked documentation (Daily Communications/Launch Packs/Emails/New Initiatives)
 Liaise closely with Support Centre departments to validate documents sent to stores
 Manage the process of feedback from stores
 Identify re-occurring issues and report to Line Manager with suggestions to improve
 Manage the supply of store consumables to stores and supplier relationships as required.
 Co-ordinate and maintain Operations related internal information such as Rota's, Store Visit Reports, KPIs and feedback. Effectively summarise and communicate results to Store Support and Retail Ops teams.
 Maintain 'The Hub' database to ensure information is correct and relevant at all times
 Identify and resolve quality, completeness or accuracy issues with existing operational process documentation

If this role sounds interesting to you, we would love to hear from you.

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