Field Service Engineer - Aberdeen

Recruiter
Apogee
Location
Aberdeen
Posted
10 Jun 2018
Closes
14 Jun 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Company Overview:

Apogee is Europe’s largest independent managed services provider of print, document and process technology.

Our reputation as the first choice provider for multi-vendor print technology and service is built on the unique approach we have taken to Managed Services, pro-actively monitoring our clients to maximise uptime, and the innovation we employ to maintain a portfolio of services which differentiate us.

We also provide Digital Document Services which includes an in-house team of fully qualified engineers who provide true 24/7 outsource print capabilities. We are the only UK Company specialising in the provision of both in-house and outsource complete document solutions.

Purpose of the role:

This is a highly customer focused role requiring you to carry out professional and efficient installation, breakdown, and routine maintenance on a range of multifunctional devices, printers and fax solutions equipment to the highest standards. You will be encouraged to identify potential business and solution sales opportunities to help contribute and achieve our ambitious growth targets.

Requirements

• Experience of MFD's and photocopiers such as: Ricoh, Canon, Xerox, Toshiba, Konica Minolta, Sharp
• Network installation and troubleshooting experience
• Proven customer handling skills
• Contribute to our continuous improvement philosophy
• Adaptable, can do attitude
• Excellent communication skills

Desirable

• Ricoh MFP master certification
• Canon Foundation
• Manufacturer trained

We Provide

• Comprehensive support management structure with regular manufacturer and in house training
• The opportunity to progress your career through focused training and coaching
• Encouragement that will let you take responsibility for your own work and recognise you for your accomplishments
• An excellent work environment where customer needs are our foundation
• Quarterly bonus scheme
• Company Car
• Laptop
• PDA

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