IT Junior Engineer / Technician

Location
Llanelli
Salary
£18000 - £20000 per annum
Posted
27 Mar 2017
Closes
24 Apr 2017
Ref
00066629
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This company is a long established and well respected market leader in the Audio-Visual sector. Its dynamic trio of companies deliver exciting integrated specialist systems locally, nationally and internationally, with many well recognised and high profile companies as their customers. They are passionate and creative - they work with their clients to create relationships that last and have a diverse and talented team that enables their ongoing success.

Key Responsibilities include:
- Understand, maintain and operate secure IT systems in a business and service-led environment.
- Technically diagnose, fault find and repair IT systems.
- Maximise user experience ensuring all necessary administration, monitoring and updates.
- Internal Help Desk support to their external Customer Service Department, taking ownership of the incident, fault resolution and operating remote systems.
- Project Delivery support to their Project Installation team on specialist IT equipment to enable installation, configuration and commissioning with the relevant client liaison where needed.
- Understand and support IT improvement opportunities and develop team work.

Person Specification:
- A minimum Level 3 IT Course - BTEC or equivalent diploma is essential.
- Ideally a degree or HND in Computer science or similar subject but this level of qualification is not essential.
- Desirable: Microsoft or Network certification.
- Mature outlook and 'work ready', with a strong commercial awareness.
- A tenacious, curious and driven individual who thrive in a fast paced environment.
- Organised and process driven with the ability to demonstrate the following attributes; enthusiasm, communication skills, accountability, initiative, organisation, quality of work and team-work.
- People who are willing to go the extra mile to help the team success with a commitment to their own personal professional development.

In addition to a starting salary of £18,000, on commencement of your employment, a Personal Development Plan (PDP) with specific milestones will be created bespoke to your needs, swiftly taking the position to circa £20,000.

On completion of your initial probationary period you will also have access to the Company Health Plan and the Enhanced Company Pension Scheme.

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