IT Technical Support Engineer

Location
Bolton
Salary
£18000 - £23000 per annum
Posted
26 Mar 2017
Closes
23 Apr 2017
Ref
00066582
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This IT support consultancy are currently seeking a Technical Support Engineer to join an existing team that is responsible for ensuring that it services achieve high levels of availability and reliability.

As a technical engineer, you will be required to support systems and associated tools which facilitate continuous proactive monitoring of customers systems but also aid in the delivery of software into production. A company vehicle will also be provided to the successful candidate.

Role and Responsibilities:
- Ideal candidate would have at least 5 years support experience with 3 of these years to be as a second line engineer.
- Knowledge of and adherence to Data Centre standards to ensure that training and support is kept to a manageable level.
- To have knowledge of VMware and Vsphere. HyperV experience is not essential but would be preferred.
- To be involved in the testing and design of business continuity plans for customers throughout the UK. A good knowledge of networking and experience with SonicWALL firewalls would be preferred but not essential.
- To be able to attend sites and perform hardware installation and swap outs
- To participate as a member of the support team assigned to resolve incidents emanating from the business via the Service Desk on a second line basis.

Qualifications and Education Requirements:
The candidate would need a good standard of education.

Preferred Skills:
- Microsoft systems experience - Windows Server 2008/2012/2016
- VMware / HyperV experience
- Experience with network topologies including firewalls, switches and routers (Essential)
- A detailed understanding of networking both Local Area and Wide Area (Essential)
- Full UK Driving Licence - Clean (Essential)

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