Senior Account Manager

Vanilla Recruitment
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

We have a fantastic opportunity for an experienced Senior Account Manager to join our client, a well established and innovative creative design agency.

Due to company growth, they are looking to recruit a dynamic and confident individual with experience in client account management and a track record of maintaining and growing client accounts.

Duties and responsibilities:

  • Manage and develop relationships with a portfolio of existing high profile client accounts
  • Manage projects from conception through to completion
  • Ensure that client requirements are fully understood in order that key objectives and information is communicated effectively internally and to brief external suppliers on new projects
  • Work closely with internal stakeholders to ensure the smooth running of projects in line with client expectations
  • Manage projects to ensure that all are completed to agreed budgets, timescales and service levels
  • Communicate changes to project plans and manage client expectations
  • Develop and maintain strong client relationships
  • Provide comprehensive reporting to update on project progress
  • Monthly assessment and full responsibility for project profitability
  • Attend client meetings to take on new briefs and review existing projects
  • Gain client feedback to make improvements to existing projects
  • Develop new business relationships following targeted approaches to key businesses

Skills and experience required:

  • Minimum of 3 years' experience in an account management role
  • Experience in retail design and POS is essential
  • Highly organised with exceptional attention to detail
  • Good project management skills
  • Strong communication skills
  • Confident in presenting to clients
  • Commercially astute

Salary and benefits:

  • Up to £30,000-£40,000 (dependent on experience)
  • Company bonus