Master Technician

Recruiter
Auto Skills UK
Location
Bedford
Salary
25000.0000
Posted
19 Mar 2017
Closes
18 Apr 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

MASTER TECHNICIAN (FULLY QUALIFIED)

Salary £24,000 – £27,000 OTE £35,000 (Salary is depending on experience)
Location: BEDFORD


To carry out diagnostics then oversee service and repair of franchised vehicles to the highest standards, including diagnosis of electrical and electronic problems. Train, coach and develop workshop and service team members to ensure high levels of customer satisfaction.

Key Tasks

To maintain skill levels and full awareness of all technology used in the vehicle range, attending relevant Master Technician training when required

Talk directly to customers with any long term vehicle concerns and ensure that all work is carried out in full and followed up until resolved

To be fully conversant with all manufacturer technical literature and information bulletins and ensure that this information is passed out and understood by all technicians. Identify training and development needs within the workshop team

Liaise with Workshop Controller/Service Manager to quality control all work undertaken by the workshop team

To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the manufacturers and company image

In conjunction with the Workshop Controller, ensure that there is adequate workshop staff coverage to meet the Centre’s opening hours

To take an active part in upholding the companies Health and Safety policy

To hold and attend regular meetings to ensure that any workshop concerns or ideas are recorded and reported back to the relevant persons

To coach and develop other technicians within the workshop

• Excellent customer service skills
• Take responsibility for the quality and quantity of their work
• Experience and competency in the accurate use of IT equipment
• Self-motivation and enthusiasm
• Main dealer experience is essential

To apply please call or send your CV to Mandy Grant –

Tel: (Mobile Friendly) Mobile -