Telesales Advisor / Reservations Agent

Smart Recruit Online Limited
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Do you enjoy talking to people, have a good sense of humour, have high energy and enthusiasm?

Do you want regular full time hours and the opportunity to earn unlimited commission?

And would you rather work within a small friendly team rather than a large call centre?

We are a forward thinking company who offer a range of affordable self-storage solutions to suit all requirements, whether that is for the home, or for business. All our stores are modern, clean and bright, and our people are an important part of what makes us good at what we do.

Using your personality and fantastic customer service skills, you will take incoming calls from customers looking for a quotation and advice, and follow up on our customer's quotation requests on our website. All outbound calls are warm leads, so there is no cold calling.

You will be a key contact for the customer, offering them help in choosing and reserving the right size unit and you will also upsell ancillary items.

We have an excellent commission structure and all our Agents earn at least £6k per annum, but there is the potential to earn much more than this, as the commission scheme is uncapped.

Working hours are Monday to Friday + some weekend cover on a rota basis, and you can enjoy free parking and a casual friendly atmosphere in our modern offices. Every day is dress down day!

We are looking for people who are passionate about great customer service and want to earn lots of commission - if this sounds like you, then we'd love to hear from you.

Full product training will be provided.

Reservations Agent | Customer Service | Telesales | Reservations | Sales | Advisor | Telesales Advisor

Additional Salary Information:

Monthly Commission, Birthday Off, Employee Benefit Scheme

Essential Criteria:

  • Must have excellent communication skills.
  • Be able to quickly build rapport over the phone and identify customer needs.
  • You will also be able to enter details onto the system accurately.

About Us:

We offer a range of affordable self-storage solutions to suit all requirements, whether that be in the home or for business.

If you're moving home, redecorating, going travelling, creating a home office or simply in need of more space, we have storage units to help. We also provide value for money self-storage service for business - storing stock, equipment, documents and even warehousing.