Credit Controller

Badenoch & Clark
19 Mar 2017
18 Apr 2017
Contract Type
Full Time
As Credit Controller, your responsibilities will focus on:

Leading all credit control activity, chasing overdue debts by appropriate methods and within agreed timescales.

Ensuring effective communication with internal departments and the Legal Team including maintaining a close liaison with the sales department, to resolve credit issues smoothly.

Developing, implementing and maintaining clear debt recovery procedures, ensuring that debt chasing activity is tailored to each category of customer.

Developing, implementing and providing clear management information for review by the Finance Director and Leadership Team, including aged debt information, key risks and trends and providing ad-hoc reporting as and when requested by management.

Identifying opportunities for more efficient income collection methods, including greater use of electronic payments and online forms.

Maintaining accurate records of all chasing activity, ensuring effective audit trails for internal management review and external audit as required.

Handling disputed bills and negotiating to bring payment within the agreed terms.

Proposing write off of irrecoverable debt if agreed procedures have been exhausted and a debt is no longer economical to pursue.

Raising invoices/credit notes and collecting payment from customers.

Processing and paying invoices/credit notes from suppliers and authorised expense claims from staff and members and appropriately processing bank payments and transferring funds.

Reconciling supplier accounts and payments received and made from bank accounts.

Undertaking account reconciliations and other duties as required.

You must have:

Relevant knowledge and previous experience in a Credit Controller role is essential - especially in regards to process review, streamlining, best working practice.

A calm, confident manner to handle potentially uncomfortable conversations.

A strong customer service focus and interpersonal skills to establish and maintain good client relationships, both internally and externally at all levels.

Good ability using Microsoft Office including Excel to pivot table level.

Sound decision making skills, with a focus on finding solutions and continuous improvement.

Excellent written and verbal communication skills and negotiating and influencing skills.

Keen attention to detail and the ability to work under pressure and to deadlines.

Confident using computerised accounting systems including ideally; Sun Accounts.

Badenoch & Clark is acting as an Employment Agency in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.