A permanent Facilities Assistant / Customer Services Representative role, with a large service provider, with a fantastic opportunity in Sheffield.
Page Personnel is representing a facilities management service provider, with a Customer Service Representative role. This position is on a contract based in Sheffield City Centre, with fantastic transport links.
The job responsibilities include delivering an excellent level of customer service to the clients that are utilising the property; ensuring that the management of general administration is co-ordinated on a daily basis; covering the help desk and responding to all queries; assist in completing the monthly FM report; the management of projector bookings, including set up when required, and ensuring their safe return to secure store; the management of all meeting room bookings and setting up of any specific meeting room requirements in advance, and return to standard set up following meeting completion; management of Portering duties throughout the building - delivery and collection (including Goods In deliveries), ensuring all relevant paperwork is completed / signed to provide a complete audit trail; supporting the management of all planned preventative and reactive maintenance; ordering and purchasing stock/materials/refreshments; responding to minor facilities issues within the property.
You will also be expected to understand and adhere to all COSHH requirements and regulations; understand and adhere to Health & Safety requirements and regulations; carry out Fire Warden duties; manage daily Post and distribution within office.
The role will require you to take minutes for meetings, and carry out any other adhoc tasks as requested by the Facilities Manager.
Candidates wishing to apply to the role should have:
- NVQ Business Administration (essential)
- A high level of computer literacy, with a great knowledge of Microsoft Office (essential)
- Fantastic customer service ability (essential)
- Previously worked in a facilities related role (desirable)
- Previously worked in a customer service related role (desirable)
- Previously used Maximo (desirable)
- Qualified with a relevant degree (desirable)
The successful candidate will receive a fantastic opportunity with a Facilities Management company + 17,000 annual salary + Sheffield City Centre + good transport links + close to Sheffield Train & Bus Station + developmental opportunity.