Care Coordinator - Wimbledon

Talento Recruitment
19 Mar 2017
18 Apr 2017
Public Sector
Contract Type
Full Time

Talento Recruitment is one of the fastest growing recruitment consultancies in the UK. We are suppliers of permanent candidates into the Nursing, Health & Social Care sectors as well as HR sectors.

Our client is looking to recruit an ambitious, driven, and caring Care Coordinator for their growing office in Wimbledon, to manage and develop the business and ensure compliance at all times.

As a Care Coordinator your responsibilities will be but not restricted too:
- Accountable to the Registered Manager for the smooth running of the office
- Answer the telephone promptly and professionally, dealing with any enquiries or queries
- Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CQC inspections
- Ensure the scheduling is carried out efficiently enabling the CareGivers to spend the allocated care time with each Client and to allow for travel time
- Identify and match the most suitable CareGivers for each package
- Liaise with the team to ensure all our valued Clients needs are met
- Plan ahead to cover holidays, training and planned absence
- Ensure all CareGivers submit their time sheets weekly and accurately, and update on the system
- Report weekly KPI’s to the Registered Manager and Owner
- Participate in on call duties
- Deliver hands on care when necessary

Successful candidate must have:
- Driving License
- Experience of working as a care coordinator - running a busy desk at least 1,000 care hours per week
- Previous Domiciliary Care experience
- Ability to remain positive and professional when working under pressure

Abilities, Skills & Behaviours:
- Desire to make a real difference and greatly improve an already well-established business
- Excellent customer service, communication and interpersonal skills
- Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge
- Self-motivated and flexible, with a willingness to participate in an on call system for out of office hours
- Extremely well organized, excellent planning and prioritising ability with high attention to detail
- Ability to establish and maintain effective professional working relationships
- Strong administration skills and ability to manage multiple work loads

Salary for this role is up to £25,000 depending on experience

- Perks package after 6 month probation period
- Incentive plan after 6 month probation period

Please call Leanne Irving or apply online for more information on this exciting new role.