Mortgage Administrator

Recruiter
Stellar Select Limited
Location
Chatham
Salary
17000.0000
Posted
19 Mar 2017
Closes
18 Apr 2017
Contract Type
Permanent
Hours
Full Time

We have an exciting new role for a Mortgage Administrator who has previous or current experience working for a Mortgage lender, Broker or Building Society. The role is working for a retail bank based in the Chatham, Kent area paying up to £18,500. The key purpose of this role is to provide a high level of service to 3rd parties & new customers, ensuring that daily activities in the Completion team are processed and administered correctly.

Responsibilities for the role of Mortgage Administrator

  • Provide a consistently high quality of customer service to both external and internal customers
  • Ensure that all enquiries relating to Completions are dealt with promptly, efficiently and in accordance with the Bank's service standards, policies and procedures
  • Process Certificate of Titles in line with the Bank's policy and standards
  • Handle calls, letters, emails and faxes from Solicitors and mortgage intermediaries in respect of loan completions
  • Instruct valuation re-inspections and liaise with the Underwriters where guidance is required.
  • Arrange for the release of retentions and Further Advances in line with the Bank's Financial and Credit mandate
  • Work the post offer pipeline to ensure that expired and out of date offers are appropriately withdrawn and scanned
  • Identify any potential fraudulent activity and escalate any concerns to Management or the Compliance Department immediately.
  • Maintain the company's compliance standards and own compliance training

Experience required for the role of Mortgage Administrator

  • Previous administrative experience working for a Mortgage lender, Building Society or similar institution
  • Experience in a completions role is desirable
  • Basic knowledge of the mortgage product life cycle is essential
  • Intermediate level skills in Microsoft Word, Excel, Powerpoint and Access are essential
  • Working knowledge of the Data Protection Act, Anti-Money Laundering, MCOBS, MMR and CML
  • GSCE/GCE qualifications in both maths and English are essential


Salary: Between £17,000 - 18,500 with extensive benefits and bonus
Location: Chatham, Kent

For more information regarding the role of Mortgage Administrator please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days