Shop Manager - Tonbridge

Recruiter
Harris Hill Ltd
Location
Tonbridge
Salary
16000.0000
Posted
19 Mar 2017
Closes
18 Apr 2017
Sector
Charity
Contract Type
Permanent
Hours
Full Time

Harris Hill are working with an inspirational mental health charity to recruit a committed Shop Manager to deliver sales and profits targets in strategically placed retail outlets.

Key Responsibilities include:
-Ensuring all sales targets and results are communicated to shop staff and achieved by high quality customer service
-Maintain effective control of collections/donations to ensure maximum stock availability
-Sourcing high quality stock, monitoring stock flow into shop and managing the delivery schedule for collectors
-Active promotion of Gift Aid in order to maximise donations
-Providing clear direction to shop staff - promoting strong team working and proactively recruiting and training volunteers
-Average management of 2 paid staff (Assistant Manager / Sunday Supervisor) and 12 - 15 volunteers.
-Ensuring health and safety regulation is adhered to and providing a safe shop environment for staff

Skills and Experience required
-It is essential that you have proven management experience gained in the retail or charity sector
-Strong customer service experience- preferably in a charity or other retail environment
-Strong people-facing skills, able to engage with a range of audiences (customers, regional managers, volunteers and staff)
-Communication skills - able to exchange information with Regional Managers, Head Office etc.
-Excellent organisational abilities able to plan your time effectively and deal with multiple tasks
-Able to develop, train and support staff and volunteers, especially in adhering to charity policies, shop standards and operating procedures.