Customer Repairs Administrator

ISL Recruitment
19 Mar 2017
18 Apr 2017
Contract Type
Full Time
My client based in Cheltenham requires a Customer Repairs Administrator to join their business on a permanent basis. You will be responsible for the receiving and booking in Customer returns and tracking their movement throughout the repairs process.

The role-
*Process Customer Orders onto their internal system, liaising with their repair team.
*You will manually process customer returns and arrange for the return of their goods.
*You will issue order acknowledgements to the customer which reflects the companies' terms and conditions.
*You will release dispatch paperwork ensuring that this reflects the customers' requirements.
*You will book customer returns identifying the correct reason for the return.
*You will also carry out general administrative duties within the repairs team.

Skills & Experience -
*You will have experience of working within a similar role within a repairs team.
*You will have excellent written and verbal communication skills.
*You will have excellent computer knowledge of Windows Office & Excel.
*you will have had experience of working with Customers, delivering excellent customer service.

Please note although this is a customer facing role, this is not purely a Customer Service or Admin role, Candidates are required to have knowledge of the Engineering industry.

This role is paying £25,000 + excellent benefits including flexible working hours. To be considered for this role please send your CV to .

ISL (Incite Solutions Ltd) is acting as an Employment Agency in relation to this vacancy.