Dealership Administrator / Receptionist
SERVICE & SALES ADMINISTRATOR - DEALERSHIP
Location: Cannock - Burntwood
Salary: £18,000 to £22,000 (Depending on experience)
A new and exciting opportunity for a service administrator has become available for a Service / Sales Administrator working within the Service and sales departments reporting to the Service Manager and Sales Manager.
As a service administrator, the main function of your role will involve:
·Interpreting customers' requirements, ensuring that no unauthorised work is undertaken and that customer queries are handled quickly and efficiently and passed on to the relevant section.
·To ensure that all company policies and procedures applicable to their area of responsibility is adhered to at all times.
·To provide an administrative function in the service / sales departments ensuring that all invoicing takes place in an accurate and timely manner and that documentation is processed in line with company procedures.
·To ensure the efficient administration of all new and used vehicles for the Service and Sales Department, effectively supporting all departments with the flow of communication and administration as necessary.
·Order all new vehicles on the ordering system in line with direction from Service manager. Ensure the accuracy of orders against current specification codes for standard and factory fitted equipment.
·Monitor continuously the order and delivery progress (either to UK or overseas).
·Collate and record all new/used vehicle information on to the Kerridge DMS. Ensure files are created and maintained for all new vehicles, both customer sold and demonstrator cars.
·On completion of vehicle's sale ensure routing of documentation to all appropriate departments.
·Assist (when required) in arranging Registration and Vehicle Excise Licences for all sold vehicles (UK delivery only).
The ideal candidate will have the follow skills and knowledge:
·Ideally previous technical and mechanical experience, good customer facing and telephone skills.
·Good administration/organisation skills.
·Ability to work effectively within a team environment.
·Excellent organisational and administrative skills.
·Attention to detail.
·Ideally previous experience of a similar role.
To apply please call or send your CV to Stuart Smith