Client Service Executive
Become the new Client Executive of the UK’s leading supplier of digital media!
Our client is an award winning digital agency who requires a Client Executive to take high levels of responsibility! They have modern offices located in Manchester City Centre near to all the trendy bars and restaurants, plus they have fantastic transport links!
The Client Executive will be highly organised, with strong communication skills to build relationships both internally and externally. They will be creating, managing and delivering clients campaigns to ensure outstanding company results!
This is an amazing opportunity to join a digital agency, one not to be missed!
Main responsibilities of the Client Executive:
- Manage all client complaints and resolve any issues to maintain customer relationships
- Conduct and deliver all campaigns
- Make sure all their client campaign expectations are met and their KPI’s are clear
- Ensure service levels are as expected by meeting regularly with other agencies
- Project manage external creative builds
- Guarantee all financial details are set correctly, client forms are filled in and purchase orders are recorded properly
- Assist customers with after- sales support
- Work closely with all departments to ensure effective and efficient delivery of campaigns
- Analyse campaign results and present them to client for future decisions
Skills and attributes:
-Ideally, have previous experience in a similar sector
-Exceptional communication skills and the ability to build strong relationships
-Passionate about their work
-Strong understanding of JIRA (project management software)
-Comfortable working in a fast-paced environment
Is this the next step in your career? Don’t hesitate to contact one of our award-winning recruitment consultants