Workshop Manager - BMW MINI

Jardine Motors Group UK Limited
Milton Keynes
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

The Role

An exciting opportunity has arisen for a successful and motivated Workshop Manager to work within our successful and prestigious BMW MINI Dealership in Milton Keynes.

The successful candidate will be responsible for allocating work to all Technicians ensuring work standards and time scales are always achieved, and to liaise with Service Advisors when repairs are likely to take longer than previously agreed, ensuring the customer is kept up to date at all times.

Additional responsibilities will include:

  • Ensure all work is completed timely and accurately, managing the customer`s expectations at all times
  • To report and seek advice on any problems highlighted whilst work is being conducted so that these may be overcome and the customer kept informed where delays result
  • To assist in providing on the job instruction to Apprentices in order that they develop the practical skills required
  • To ensure all work is carried out with due regard to health, safety and welfare of both colleagues and customers
  • To keep up to date with all technological developments
  • To comply with all Company policies and procedures
  • To support all team members and work together for the benefit of the Dealership

Experience and Qualifications

This is very hands-on role and the person appointed will:

  • Ideally have previous experience within the Parts department
  • Have good mechanical awareness or understanding of cars and parts
  • Have good attention to detail
  • Be flexible and enjoy working in a team environment

We are looking for people who are:

  • Enthusiastic, friendly and helpful
  • Committed to delivering an unparalleled level of customer service
  • Respectful and courteous to customers and colleagues
  • Resilient with a drive to succeed
  • Honest with high levels of integrity
  • Excellent communicators, organised and have great inter-personal skills