Hotel Wedding & Events Coordinator Belfast
An established 4 Star hotel in Belfast is seeking to recruit a dynamic and experienced Wedding and Events Coordinator to join the current sales and marketing team.Reporting to the Sales Manager the main aim of the role is to convert wedding and events enquiries into confirmed bookings and business.
To be successful in this role you will need to be a team player with a passion for customer service with previous sales experience, working in a fast paced and systems driven environment. A good knowledge of Microsoft Office is essential. Also key to being successful in this role are excellent communication skills and a keen attention to detail. The successful candidate will also be highly organised.
Previous hotel wedding sales experience would be advantageous.
MAIN PURPOSE OF ROLE
Actively sell every aspect of the Hotel’s Bedrooms, function rooms, and spaces.
Engage with all potential buyers and provide pricing, quotations and availability to suit their needs.
Accurately recording sales leads, customer data and lead progression to sale/loss
Meeting and greeting all guests, Hosts, VIP’s and suppliers with a high level of respect and hospitality
MAIN DUTIES AND RESPONSIBILITIES
Taking initial enquiries via telephone, email and face to face and generation of sources for calling or contacting new and existing customers.
Outbound calling of sales prospects from internal and external databases
Answering inbound switchboard/reception calls and assisting with new ideas for events, advertising and marketing
Assist in the development of new long term business (corporate and leisure) and increase existing business
Actively maintain any communications from advertising, social media and other sales channels, with the aim of converting every call into a sale.
Promote all company products to all prospective guests in order to maximise sales and revenue.
Covering weekend and evening events, on or off hotel premises, as required by the business.
Minimum 1 year previous experience in a Sales, Marketing, Marketing Administration, or customer facing service role (Including telephone based).
Ability to prioritise own workload and meet deadlines.
Ability to work as part of a team.
Must be computer literate and familiar with Microsoft suite.
GCSE Grade C or above (or equivalent) in Mathematics and English
Previous Wedding Experience
Previous Hotel Experience
Excellent organisational skills.
Excellent communication skills, both verbal and written.
Salary £16k -£18k dep on Exp
Interested candidates who meet all of the above criteria should forward CV via link below.