Claims Handler

Matt Burton
Milton Keynes
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Motor Claims Handler

Milton Keynes

£18,000 - £23,000

MBA are recruiting for an exciting global organisation where their people are at the heart of everything they do. They are a strong, safe and regulated organisation with an established and experienced management team - they are looking to grow their existing team and offer a relaxed environment where people can work together to acheive company goals and targets.


Towork as part of a team in the most efficient manner to achieve business objectives and team targets. Ensuring all work carried out is to a high professional standard.

Functional Knowledge:

  • Solid history of Motor AD/TP claims handling
  • Competent use of technology
  • Fraud, Total Loss & Property Damage would be desirable
  • Excellent customer service, organisational & communication skills with a proven record experience of Motor handling claims on a desk top basis.
  • Must be a good Team player

Key Responsibilities:

  • Dealing with telephone queries, day to day within agreed service criteria.
  • Processing invoices, both interim and finals, referring where necessary.
  • Reviewing cases and workflow in a proactive manner and taking action to move claim forward, referring where necessary.
  • Dealing with and liaising with insurers and policy holders as appropriate.
  • Ensure work prioritised effectively.
  • Case ownership – to deal with claim from beginning to end, referring upwards in accordance with Licencing levels.
  • Awareness of and compliance with service criteria throughout work.
  • Ensure personal targets are met.
  • Responsible for own personal and professional development and advancement

This is a full time permanent position - 9am to 5pm Monday to Friday (overtime available)