TPI Relationship Manager (retail energy)

Utility People
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Do you have experience of managing relationships with Third Party Intermediaries (TPIs) in the retail energy space? Working for a leading B2B retail energy supplier, the TPI Relationship Manager will be responsible for managing a number of Strategic Broker Relationships, which will include day to day management of the accounts and involve face to face relationship management and protection of the existing portfolio. This is a key role in a complex and high value commercial environment so if you feel you have the TPI Relationship Management experience to hit the ground running - apply today!!

Key Responsibilities:

  • Sales cycle including proposition management and negotiation to increase profitability
  • Ensure processes are fit for purpose to ensure accounts are managed efficiently.
  • Achieve KPIs including volume, profit, growth, process, cash flow and risk objectives.
  • Manage registration / objection reports as well as site works and IGPTs for gas and electricity.
  • Help create retention strategies through effective and documented account planning.
  • Working with senior staff in the team identify new business development opportunities
  • Working with Income and Operations to manage debt activity within the Indirect portfolio.
  • Ensure contractual positions negotiated minimise risks to the business
  • Attend rregular face to face contact with TPIs and Strategic account customers as required.

Skills and experience required:

  • Graduate calibre
  • Minimum 2 years’ relationship management experience
  • Excellent organisational skills
  • Excellent PC skills (Excel and WP applications)
  • Numerate and accurate
  • Ideally will have previous gas and power knowledge