Project/Contract Manager

Sycous Limited
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

The purpose of this role is to deliver great customer service and project management to multiple projects across the UK, supporting our range of products and services. You will also be responsible for managing our small technician team and subcontractors, as required.

We believe this role would ideally suit a BMS engineer or somone with a background in metering looking for career progression or new opportunities. For further information on Sycous and our product range of metering and data collection solutions, please visit

One of the main responsibilities of this role is the delivery of all metering projects across the UK, which includes responsibility for:

  • Accurate forecasting of stock requirements alongside the Commercial Director to the Purchasing Controller
  • Identification of project risks and taking necessary mitigation steps, where appropriate
  • Communication with clients and contractors to arrange the fulfilment of all product orders
  • Arrange and support the engineers to complete any necessary on site works
  • Attend on-site and other project meetings with the client and contracts, as necessary
  • Monitor the progress of all projects from order receipt to handover
  • Achievement of performance targets for time, cost and quality

Another element of the role is the delivery of metering maintenance services across the UK, including:

  • Close management of contracts to ensure we achieve all contractual KPI’s
  • Work closely with the Client Operations Manager and Customer Support Coordinator to ensure an efficient use of resources
  • Audit completed works and the engineering team

Our ideal candidate is someone who will challenge the status quo and who has a clear commitment to Health and Safety and customer service.

And finally you will receive the training to be able to deliver technical project support on:

  • Meter communication including: MBus; WMBus; Pulse
  • Data Loggers including: IP; GSM/GPRS

It would be desirable if you had working knowledge of metering systems and associated networks including:

  • Electricity/PV
  • Gas
  • Heat
  • Hot Water
  • Cold Water

Other responsibilities include:

  • Managing client and contractor queries regarding specification, installation, commissioning and maintenance of all supplied products, liaising with suppliers where necessary
  • Ensuring client and contractor satisfaction and regular contact
  • Identify cost savings, opportunities to up-sell on current projects or further working opportunities on other projects
  • Managing a small team to maximise overall team and individual’s performance and progression
  • Organise, verify and manage subcontractors from a range of trades, as required.

The role includes nationwide travel, with some overnight stays but our main base and the reporting office for this role is Leeds.

Essential competencies for this role include:

  • Negotiation
  • Project management
  • Desire to learn
  • Client communication
  • Contractor communication
  • Organisation
  • Team player
  • Computer literate
  • Driving license
  • Small team management
  • Budget awareness

Desirable competencies for this role include:

  • Metering knowledge or interest
  • Communications or network protocol knowledge
  • Utility knowledge
  • Relevant health and safety qualification, or experience

If you would like further information on the role, please do not hesitate to contact us.