Service Advisor

Chris Eastwood Automotive Ltd
19 Mar 2017
18 Apr 2017
Contract Type
Full Time
Our Client a main Dealership in Loughborough are looking for a Service Advisor to join their team. You will ensure the highest level of customer satisfaction and care at all times for vehicle servicing and repair. You are the principle point of contact for all customer communication while the vehicle is in our Retail Centre. 

You will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. Always delivering an incredible experience to all, whether internal or external customers. As a Service Advisor you are quick to identify the needs of the customers and opportunities to upsell. You are able to work to tight timescales and thrive on the pressure of a busy service department. 

Alongside your customer first can do attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

To provide an outstanding level of customer care ensuring the highest standards of satisfaction at all times. Book service and repair work always ensuring workshop and parts availability.To keep customers fully informed of progress and advise of extra work needed.