Operations Manager - Romford

19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Operations Manager - Romford

Our client has an exciting opportunity for an Operations Managers to work closely with the GM and run a leading Leisure Centre near Ilford, Essex. We are looking for candidates who have had significant operational experience in running a trampoline park.

The role of operations manager will be hands on and fast paced, duties include:

  • Managing and leading the front of house team, with a key focus being on ensuring the highest levels of service delivery, ensuring a smooth journey from coming into the park, registering and then going through the safety training briefings and into the jumping area.
  • The ongoing recruiting, coaching and training of your team and ensuring that every member is trained and coached to deliver the highest levels of customer service
  • You will set the rotas and ensure staff are effectively allocated across the opening hours of the park.
  • Responsible for the promotion, allocation and management of up to 250 children's parties per month, corporate bookings and working with local schools and community groups.
  • Accountability for managing the inventory of stock including socks, merchandise, uniforms and consumables.
  • Overseeing the vibrant café area whilst on duty ensuring that service delivery and food presentation is prompt, efficient and to brand standards.
  • Cashing up, daily banking and ordering supplies.
  • You will be customer facing and highly visible within the role requiring first class interpersonal and communication skills.
  • Due to the nature of this role, it is essential that you have a strong demonstrable health and safety background, any candidate without will not be considered.

Our client is looking to offer the successful candidate a highly competitive basic salary of up to 30K. All candidates will be expected to work a minimum of one weekend in two on a shift basis with a range of predominantly middle and late shifts within the week.

Due to the high level of interest in these type of positions only those candidates meeting the above criteria will be contacted.