Account Executive/ Client Services Executive
Client Services Exec / Account Executive - Legal Services
A Client Services Exec / Account Executive is needed to join a rapidly growing, award-winning international legal services company. Expect to play a key role in ensuring the exceptional quality and accuracy of their digital transcription service.
Trading since 2008, this court reporting and legal technology business offers real-time transcription and market-leading trial services to the top law firms. Based in London and with offices around the world they blend state-of-the-art technology with excellent service to modernise how evidence is managed during high-stake matters across the globe - including litigation, arbitrations and government inquiries.
Reporting to the Transcription Manager the Client Services Exec / Account Executive will be responsible for ensuring the digital transcription services offered are processed accurately, efficiently and expeditiously through liaison with clients, transcribers and the relevant courts. On a day-to-day basis you will maintain quality control making sure transcripts conform to policy, implement new technology, develop client relationships, deal with client queries, document and communicate instructions to team members, and anything else necessary to ensure timeframes and clients needs are met.
To qualify… You should be a Client Services Exec / Client Liaison Officer / Quality Controller / Client Associate / Audio Secretary / Compliance Exec / Account Manager / Account Executive or similar with a CV that demonstrates:
- An excellent command of English language, spelling and punctuation;
- A superior level of attention to detail;
- Excellent time management skills;
- The ability to develop client relationships;
- High proficiency in Microsoft Office applications - especially Microsoft Word;
- Knowledge of audio formats;
- A good telephone manner;
- The ability to thrive in an environment of changing priorities and pace.
This is a unique opportunity for a Client Services Exec / Account Executive to progress their career within a growing legal services company offering a top team to work with and a harmonious and professional working atmosphere. Expect a social and vibrant atmosphere in an open-plan office where you will benefit from company events, free drinks at the end of the month and a regularly stocked fruit bowl. Get in touch…