Financial Lines Account Executive

Lawes Consulting Group
19 Mar 2017
18 Apr 2017
Contract Type
Full Time
Contract - Permanent
Location - London City
Salary - £35,000 - £40,000 + package
Industry - Insurance Broker,Financial Lines

Role Summary

-To manage client's insurance requirements in accordance with the relevant Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service.
-Liaise with the broking team in order to negotiate with markets to obtain the best available terms to meet the clients' requirements.

Core Responsibilities for All Staff

Achieve Results through Relationships with All Parties
-Deliver a personal performance that contributes towards the Company achieving its objectives
-Achieve lasting relationships with all parties (clients, markets, suppliers, third parties and other staff)
Delivery of Service
-Consistently deliver an excellent and comprehensive service
Conduct and Integrity
-Ensure all dealings are carried out with integrity and professionalism
-Act in utmost good faith, in accordance with the relevant Company and/or Group policies and never risk the Company's reputation
Development and Professionalism
-Continuously develop skills and knowledge
-Develop others where you are responsible for their performance

Specific Responsibilities

-Develop strong relationships with clients
-Ensure transactions are conducted with full transparency
-Deal with incoming enquiries from clients, insurers and third parties
-Deal with client renewals and mid-term adjustments
-Accompany other team members on client visits as appropriate
-Behave with all clients (both internal and external) fairly and ethically
-Assist the team in the following:
-Maintain an appropriate group of preferred markets in each area of activity
-Develop strong relationships with markets
-Negotiate with markets to provide best balance of quality, service and price
-Maintain any ongoing delegated authority contracts appropriately and cost effectively
-Assist in the creation of comprehensive client and broking documents
-Processing of slips, quotes, indications and endorsements
-Technical duties (including data entry, credit control, chasing subjectivities)
-Ensure up to date records are maintained at all times on the Company systems
-Assist in planning the most appropriate insurance programme for the client's demands and needs
-Ensure compliance with of self and team with all applicable Company and/or Group policies and procedures
-Ensure correct authorisation is obtained and processes followed when required by the Company and/or Group policies and procedures
-Ensure that self and team comply with legal and regulatory requirements
-Ensure that team's performance, HR and T&C records are up to date and meet the Company and/or Group's requirements
-Maintain accurate records and deal with correspondence appropriately
-Ensure compliance with Anti Bribery and Corruption policy and procedures
-Provide relevant management information to senior management
-Manage assigned projects and contribute to other projects as required
-Respond appropriately to urgent issues as they arise
Market Awareness
-Keep informed of all legal and regulatory developments relevant to the department
-Share information that could be beneficial to the Company
Skills and abilities needed to perform the role
-High levels of numeracy and literacy
-Confident and capable communicator, both written and face to face.
-Able to develop customer focused relationships and encourages others to adopt these behaviours
-Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint
-Able to work independently and use initiative
-Highly organised, with good planning/time management skills. Is proactive
-Negotiation and influencing skills (able to sell)
-Strong attention to detail
-Able to solve problems
-Able to work flexibility and to achieve tight deadlines/targets
-Professional and personable - creates a strong first impression
-Able to react positively to change
-Resilient and calm under pressure
-Team player, networks and able to build sustainable relationships
Knowledge and Experience
-Previous experience of managing a portfolio of clients as an Account Handler or similar role within insurance
-Good understanding of Lloyds and the London market
-Strong technical knowledge of FCA regulations as they pertain to insurance intermediaries
-Understanding of processes and procedures within the insurance market. Able to audit and check the work of others
Professional Qualifications
-A level Grade A-C (or equivalent) as a minimum. Degree or other tertiary level qualification is desirable
-GCSE Maths and English (or equivalent)
-Attainment of the LLMIT (the Lloyd's and London Market Introductory test)
-Progression towards gaining professional qualifications is desired, but not essential.

If you have the relevant experience please do not hesitate to contact us now on or email us at

Please Note: Due to the sheer volume of applications we receive, we will only contact successful applications. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful.

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