Graduate Information Advisor

Recruiter
Red Recruitment
Location
Cheltenham
Salary
18000.0000
Posted
19 Mar 2017
Closes
18 Apr 2017
Sector
Education
Contract Type
Permanent
Hours
Part Time

Graduate Information Adviser

Are you looking for a new position?

If you are a graduate, who has a proven record of customer experience with a great potential for career development & progression, then this could be the role for you!

Location: Cheltenham

Starting salary: Great starting salary of £18K, Part time prorate (Subject to skills and experience)

Job Type: Permanent

Working hours

8.30am - 5.00pm Full time.

10.00am - 2.00pm or 11.00am - 3.00pm (Part time 20 hours)

What your role will be?

  • Take and manage a high volume of incoming telephone calls from people and organisations worldwide
  • Respond within service level agreements to written enquiries from people and organisations worldwide
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected time frames
  • Provide general administrative support
  • Occasional opportunities to represent the company at external events

So, what's in it for you?

  • Private Health Care
  • Pension scheme after 3 Months
  • 25 Holidays entitlement plus bank holidays
  • Great Career progression
  • Parking
  • City centre location with excellent transport links

Requirements

  • Proven experience in an administrative processing customer focused role in a similar environment Excellent team working skills & customer service skills
  • Experience of working in a busy office based environment
  • Flexible and adaptable with a positive attitude
  • Professional, courteous
  • Ability to thrive and remain calm, polite and patient under pressure
  • A minimum of one year's experience in a call centre or similar environment dealing with high volumes of inbound calls

Interview & Start Date

As soon as possible

How to apply:

If this would be something you are interested in and have the right skills we would love to hear from you…

Click apply now!

Alternatively call us on or email me directly!