Team Leader Older People's Service
Permanent Full Time 37 hours per week
Are you experienced in leading teams, managing services and supporting vulnerable people? Do you have an understanding of how to improve the quality of life for older people?
We are looking for a knowledgeable and experienced person with passion for customer care. You will need to be able to evidence your commitment to providing a high quality service, ability to work well under pressure, deal calmly with emergencies, work within a team and communicate effectively internal and external stakeholders.
In your role as a Team Leader you will be managing a team, ensuring that our clients receive a quality service that daily well-being checks are carried out, liaison with other support services takes place, and ensuring that access to services is exactly as it should be.
You will work closely with the landlord to ensure our Health and Safety obligations are met at all times.
You must be able to travel across regions as required.
This post is subject to an Enhanced Criminal Record Check Clearance.
We are committed to equal opportunities in employment and service delivery.
Life is for living. Making the difference to people's health, happiness and independence.
Centra is part of Clarion Housing Group and includes a range of products and services including;
- Telecare products and services
- 24 hour call monitoring centre based in Kent providing telecare monitoring as well as supporting companies out of office calls
- Business to business services to support local authorities and work in partnerships across the UK
- Care and Support providing services
What we offer our customers
- We will never give up on you
- We provide support that is shaped by our values but isn't confined by our capabilities
- We use expertise and innovation to enhance independence and keep people better connected
- We get people the support they need, regardless of whether it is us that provides it
- We are strong because of our legacy and driven by insight to continually improve
- We maximise external opportunities to deliver the best quality and value for our customers