Service Advisor (Main Dealership)
Salary expectation: £23,000 basic + OTE UP TO £33,000
Based in: RUISLIP
Our client is looking for a service advisor to join their dealership in Ruislip for a new and exciting opportunity, working in the busy Service Department. The role will include assisting with the day to day running of our busy workshop ensuring customers cars are completed within agreed time scales.
As part of this role, your main duties will include:
·Providing estimates, booking and schedule-in service and repair work and accurately invoice for work carried out.
·Keeping customers informed and up-to-date at every stage, you’ll advise of completion times, any delays and quickly respond to any questions or queries.
·You’ll prioritise effectively to ensure that customer whose vehicles may need extra work are contacted in a timely manner, and advised on a recommend a course of action, maximising service department profitability.
·In addition you will ensure customers are fully informed of all available extras, accessories and value added products by using professional sales and customer service techniques.
The ideal candidate will:
·Be presentable / professional & self motivated
·Be able to provide first class customer service skills face to face and over the telephone
·Be computer literate and have excellent attention to detail
·Be a team player
·Be able to work efficiently under pressure in a busy Department
·Have a full Driving Licence
If you do not have any motor experience please provide a cover letter as to why you think you would be suitable for a service advisor position.
To apply please express your interest via a call or send your CV to Lucy Joy – - Tel: (Mobile Friendly) Mobile -