internal sales representative

Recruiter
Reed
Location
Rochester
Salary
18000.0000
Posted
19 Mar 2017
Closes
18 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
My client based in Rochester are looking for an 'Internal Sales Representative' to join their growing team. 

Primary Purpose of role:
Receive and qualify enquiries via incoming phone calls / emails.
Issue quotations and follow up in a timely manner to secure orders.
First point of contact as part of the team answering incoming phone calls.
Develop and implement customer specific strategies in co- operation with the account managers.
Strengthen customer relationships via phone and email support
Broaden customer and market penetration by identifying new contacts, customers and business

Secondary Purpose of role:
Improve customer satisfaction rating. Meet team priorities.
Highlight customer complaints or concerns about service.
Liaise with customers, suppliers and colleagues to ensure the timely conclusion of any enquiries, queries or complaints.

Has a customer-focused Sales approach.
Has a positive approach and problem solving.
Is self-motivated.
Has good interpersonal skills. Is a strong team player.
Has a positive approach to problem solving.
Is able to build relationships with customers, suppliers and colleagues.
Is computer literate.
Has a working knowledge of MS Office (Word, Excel, Access)

This is a Monday- Friday position. Please apply immediately if you are interested. 

Reed Specialist Recruitment Limited is an employment agency and employment business