Finance/Accountancy Support

Insignia Resourcing Ltd
16 May 2018
03 Jun 2018
Contract Type
Full Time
Finance/Accountancy Support

Our client is a well-established IT business solutions provider with a UK reach and enviable reputation within the money management sector.

From their offices close to Chester they require a forward thinking and dynamic Help Desk Support Advisor to further enhance the company’s growth.

Finance/Accountancy Experience:

Finance/Accountancy experience with AAT qualification. Ideally you will have worked in a finance department with good knowledge of the processes and terminology. In essence it is a 1st line support function should the software go wrong but would be escalated to the software provider. A knowledge of IT would be ideal with experience of SQL databases. Full training will be provided

  • Must be AAT (Association of Accounting Technicians) qualified with experince of working in the finance sector.
  • Software development would be an advantage but not essential.
You will play a key role in providing excellent customer service and offer IT assistance across various aspects of the business. You will be responsible for answering phones in a help desk environment and also resolving IT related issues
Main Help Desk Duties include:
  • Logging each call on the help desk with detailed notes
  • Diagnosing and resolving Technical Issues
  • Undertaking small IT projects
  • Software installation
  • Maintain Active Directory
The ideal candidate may have had previous experience in a Help Desk environment, ideally within a fast paced environment. Salary: £22k to £24k
Hours of Work & HolidaysNormal hours 8.30am to 5pm Mon - Fri28 days Holiday including stats.
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