Account Manager - Agency Background

Meraki Talent Limited
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Meraki Talent is currently recruiting for an Account Manager on behalf of our client, a "connecting people" focused, Edinburgh based full service Digital Agency. As an Account Manager you will be responsible for developing strong client relationships and delivering day-to-day support on all client account activity, working in conjunction with the wider group teams.

Your responsibility is to ensure that all projects are delivered successfully, managing internal and external communications in an effective manner. You will liaise with colleagues within your account team and across all agency departments including Design, Digital Media, Studio & Production, trafficking projects through to end delivery.

Responsibilities of the Account Manager include:

  • To build, manage and develop the client relationship to ensure client’s expectations are fully met

  • To liaise with all stakeholders on a daily basis, developing and writing new briefs and liaising internally with various departments to ensure smooth project management of all projects and campaigns, and that all client delivery deadlines are managed

  • Preparation of documentation for client meetings - weekly status, monthly update and quarterly review

  • Accurate estimating, invoicing and monthly budget reconciliation

  • Ensures completed jobs are invoiced in the month they have been produced / delivered

  • Work with SAM to ensure month end MI and KPI reports are completed on time, are 100% accurate and distributed to client

  • Support SAM in continual development of Client Development Plans for key clients, identifying new initiatives

  • Liaise with the wider Account Management team to ensure resources remain in line with client needs - holds regular 1-2-1 with SAM

  • Manage and communicate to all concerned parties on major campaigns, providing budgets and timing plans

Background of the Account Manager include:

  • Professional manner and personality appropriate for client and team management.

  • Experience working with the Scottish Government and other similar parties

  • Flexible in your approach to workload and task allocation to ensure client demands are met

  • Minimum 2 years’ experience in agency Account Management

  • Willing and capable of learning about and developing client and industry knowledge.

  • Comfortable presenting work, leading meetings, discussing and sharing feedback.

  • Capable of holding financial conversations with client

This is an outstanding opportunity to work in a uniquely creative environment. If you’ve got an affinity for identifying growth and development opportunities with your clients this could be the place that you thrive.

To be considered for this vacancy, you must meet the full criteria above. Due to the high numbers of applications only short listed candidates will be contacted.

Is this job for you? Emily wants: Account Management, Account Manager, Project Management, Project Manager.