Internal Sales Executive (Metals)

Central Employment Agency (North East) Limited
19 Mar 2017
18 Apr 2017
Contract Type
Full Time

Central Employment are working with a national independent Steel Stockholder as they look to recruit an Internal Sales Executive based their from Walsall sales and distribution centre.

Job Purpose:

To develop profitable internal customer orders through effective account management and general sales order processing across a range of customers in accordance with the business plan.

Key Responsibilities and Accountabilities:

  • Inbound (Some Outbound) customer telephone, fax and e-mail order taking
  • Price Negotiation with customers in line with company pricing policy.
  • Sales administration and order processing via customer/product management software.
  • Purchasing negotiation (when required) and order processing via customer relationship management system.
  • Daily communication with and progressive Customer Relationship Management of Small and Medium Sized accounts.
  • Sales administration of delivery notes, purchase orders and warehouse picking lists.
  • Cash/Credit Card processing and handling of customer payment in line with company policy
  • Internal liaison with office management and stock support function.
  • Attend meetings when required to aid performance of duties and support business/organisational development.
  • And to support other general business needs as and when required.
  • To work within and follow quality management procedures in line with IS2001.

Key Characteristics:

  • Motivated to succeed
  • Enthusiastic
  • Commercial Acumen
  • Good Written and Verbal Skills
  • Good Integrator
  • Ability to prioritise and multi task
  • Able to work independently
  • Integrity
  • Willingness to learn

Experience Required:

  • Ideally worked in a B2B Account Management role
  • Worked in the Metals, Steel, Engineering type of industry
  • Knowledge of materials such as - Copper, Stainless Steel, Brass and Aluminum
  • Experience in sales order processing
  • Profiling new customers
  • Strong customer service and retentions