International Account Representitive £30-35k

Recruiter
Aventura
Location
London
Salary
30000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Contract Type
Permanent
Hours
Full Time

ESSENTIAL JOB FUNCTIONS

  • Builds strong relationships with client decision makers to maintain communication
  • Communicates the importance of embracing the companies best practices to clients Ability to act under pressure during time sensitive situations.
  • Logistical testing of systems including connectivity, video quality, and cellular sites.
  • Provide customers with quality pictures of inventory when needed.
  • Provides clients with advertising opportunities by developing customizable online marketing strategies
  • Develops actions plans to ensure that all clients are maximizing their online sales potential
  • Secures additional business and sells clients to obtain an exclusive contract
  • Works closely with all internal departments as needed to ensure auction success by anticipating client needs and threats and maximizing all revenue opportunities
  • Prepares and builds client’s invoices on auction by auction basis with full discretion on forms and prices
  • Self-motivated to maintain vast knowledge of clients’ business, competition, and latest industry news and trends
  • Trains clients to be self-sufficient in utilizing the online auction posting system and tools
  • Manages opportunities in a structured and documented fashion utilizing Salesforce
  • Controls intense situations and escalated calls in a professional and genuine manner
  • Provides consistent and superior customer experience by promptly responding to client enquiries

KNOWLEDGE, SKILLS, AND ABILITIES

  • Willing to learn new things and grow within a position. High energy can-do attitude is very helpful.
  • Ability to effectively communicate with clients as well as individuals at all levels in the Company in an articulate, professional manner
  • Ability to understand Company strategies and apply those strategies through consulting efforts with clients while delivering a positive Company message
  • Ability to communicate and persuasively motivate others in a professional and friendly manner
  • Highly organized and able to manage multiple outlets of information
  • Must possess a flexible, positive disposition and respond well to high-pressure situations
  • Ability to manage multiple projects simultaneously by prioritizing tasks and paying great attention to details
  • Effectively manages time to ensure client needs are met and productivity is maximized
  • Must be a driven problem solver and a creative thinker
  • Able to work independently as well as with a team and maintain a positive attitude under all circumstances to foster a positive team environment

EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent recommended 3+ years of related experience is preferred
  • Previous experience in client/account relationship management or operational support is required
  • Day-to-day client coaching and consultation experience with strengths in presenting information and enforcing best practices